At Hamborg Properties Management, we are committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and your rights in relation to your data. By using our services or interacting with our website, you agree to the terms of this policy.
1. Who We Are
Hamborg Properties is a privately owned company that offers full-service property management solutions. We help landlords eliminate the stress of managing rental properties while ensuring consistent, passive income.
Our office address is:
[Insert Company Address]
Email: [Insert Company Email]
Phone: [Insert Company Phone Number]
2. Information We Collect
We may collect and process the following types of personal information:
a. Personal Information
- Full name
- Contact information (email address, phone number, physical address)
- Identification documents (e.g., driver’s license or national ID, where required by law)
- Banking or payment details (for processing rental income or service payments)
- Landlord and tenant information
- Property details
b. Technical Data
- IP address
- Browser type and version
- Operating system
- Device type
- Website usage behavior (through cookies and similar technologies)
c. Communication Data
- Emails, chat records, or messages sent to and from us
- Survey responses or feedback submitted through our website or email
3. How We Use Your Information
We use the personal information collected for the following purposes:
- To provide property management services
- To communicate with landlords, tenants, and service providers
- To process rental payments and other financial transactions
- To comply with legal obligations and property regulations
- To improve our website, services, and user experience
- To respond to inquiries and provide customer support
- To send updates, notifications, and important communications
- To enforce our legal rights or comply with court orders
4. Legal Basis for Processing
We process your information based on the following legal grounds:
- Performance of a contract: Managing your property or tenancy.
- Legitimate interest: Improving our services and maintaining business records.
- Consent: When you opt in to receive marketing or optional communications.
- Legal obligation: To comply with applicable laws and regulations.
5. Data Sharing and Disclosure
Hamborg Properties does not sell or rent your personal data. However, we may share your data with trusted third parties under the following circumstances:
- Service providers: Such as maintenance contractors, payment processors, or IT support services.
- Legal authorities: Where required by law, court order, or to prevent fraud or illegal activity.
- Business transfers: In the event of a merger, acquisition, or company restructure, your data may be transferred to the new entity.
All third-party service providers are required to comply with data protection regulations and are only given access to information necessary to perform their tasks.
6. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
Upon expiration of the retention period, your data will be securely deleted or anonymized.
7. Data Security
We take the security of your data seriously and implement appropriate measures to protect it against unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure servers and firewalls
- SSL encryption for data transmitted via our website
- Access controls and authentication procedures
- Employee training on data protection best practices
8. Your Rights
You have the following rights regarding your personal data:
- Right to access: Request a copy of the personal data we hold about you.
- Right to rectification: Correct inaccurate or incomplete data.
- Right to erasure: Request the deletion of your data, subject to legal obligations.
- Right to restrict processing: Limit the way your data is used.
- Right to data portability: Receive your data in a machine-readable format.
- Right to object: Object to the processing of your data for specific purposes.
- Right to withdraw consent: Where processing is based on consent, you can withdraw at any time.
To exercise any of these rights, please contact us at [Insert Contact Email].
9. Cookies and Tracking Technologies
Our website may use cookies to improve your browsing experience. Cookies are small text files stored on your device that help us:
- Understand how visitors interact with our website
- Remember user preferences
- Enhance website functionality and performance
You can manage cookie preferences through your browser settings.
10. Third-Party Links
Our website may contain links to other websites. Please note that we are not responsible for the privacy practices or content of third-party sites. We encourage you to read their privacy policies before submitting personal information.
11. Children’s Privacy
Our services are not directed to children under the age of 18, and we do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected such data, we will take steps to delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. We encourage you to review this page periodically for the latest information.
When changes are made, we will revise the “Effective Date” at the top of this page.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
Hamborg Properties
Email: info@hamborgproperties.co.uk
Phone: 02922520847
Website: http://hamborgproperties.co.uk/